I wish to compliment your IT department on the simplicity of your website. As a first time customer the process of registering and placing an order was with great ease. I shall certainly be recommending your company to my colleagues.

All the best and a merry Christmas, Pete.

Ps. The gift card service is excellent and seems to be unique to your company, this I feel should be a standard across the industry.

Hi,
Thankyou for your effort in processing my card (sorry about the earlier email but my email server was not working properly)

I have received the automated response from your site telling me that my order has been dispatched.
 Thankyou for the high quality of service i have received from you guys.
 

Hi Guys,

Just a quick note to say that we love your web page!
And the bears are fantastic!

I have just recieved your email .

Thank You so much for your time to reply to me and THANK YOU for sending the little bear and as soon as i get mum and dad round it I'll be having a stormy thank you

Thank you - I'm really looking forward to getting the bear!

He looks absolutely adorable and I'm sure he will be very loved by my granddaughter! She is about as "silly" over bears as her grandmother is! I really appreciate your help and I will be shopping with you again SOON!

Have a wonderful weekend and I'll talk with you again!

Just a quick note to say how impressed I am with your service.

 I ordered from you for the first time on Sunday and Nobbie was delivered to my Mum today for her birthday. Excellent service at a great price.

THANKS!

Thanks for your assistance, I really like your site and all the little extra touches you add - eg. free delivery, hand-written messages, the option of having gifts delivered directly to the recipient etc.

Thanks again